Exchange & Refund Policy

Return, Exchange & Refund Policy

At Sip & Style, customer satisfaction is important to us. We strive to ensure that every order reaches you in perfect condition. Please read our Return, Exchange & Refund Policy carefully before placing an order.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete product, please contact us within 3 days of delivery.

To request a replacement or refund, please share:

Order ID
Clear photos of the product
Photos of the packaging (if applicable)

You can contact us through:

Email: sipandstyle09@gmail.com

WhatsApp: +91 8882381859

If the issue is verified and replacement stock is available, a replacement product will be shipped at no additional cost.

If a replacement is not available, a full refund will be processed.

Refusing Damaged Deliveries

If the package appears damaged, tampered with, or opened at the time of delivery, we recommend refusing the shipment and informing us immediately.

Refund Process

Once your refund request is approved:

Process	Timeline
Refund Processing	2–3 Business Days
Credit to Original Payment Method	5–7 Business Days

Actual refund timelines may vary depending on your bank or payment provider.

Exchange Policy

We only offer exchanges for:

Damaged products
Defective products
Incorrect items received

After receiving and verifying the returned product, the replacement order will generally be dispatched within 2–3 business days, subject to stock availability.

Return Conditions

To be eligible for a return or exchange:

Product must be unused and unwashed.
Original tags must be attached.
Original packaging should be intact.
Proof of purchase must be available.

Non-Returnable & Non-Exchangeable Items

The following are not eligible for return or exchange:

Products purchased during sale or promotional offers.
Customized or personalised products.
Products damaged due to misuse or improper handling.
Requests based solely on personal preference regarding design, colour, print, or fabric feel.

Please note that slight colour variations may occur due to photography, lighting conditions, or screen settings and shall not be considered defects.

Minor irregularities in prints, dye patterns, textures, or handcrafted details are part of the product's uniqueness and are not considered manufacturing defects.

Self-Shipping of Returns

Currently, we do not provide reverse pickup services.

Customers are required to self-ship approved return or exchange products to the address provided by our support team.

Final Decision

All return, exchange, and refund requests are subject to verification and approval by Sip & Style. We reserve the right to accept or reject requests that do not meet the conditions mentioned in this policy.